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Terms and Conditions

Stream of Wisdom Language Center Company Limited. (hereinafter referred to as ‘owe’ or the company’). We own and operate the website www.soweasystore.com(hereinafter referred to as ‘this website’ or ‘our site’). Our site provides a convenient way for customers to purchase our products online (hereinafter referred to as ‘services’). Please read these terms carefully before using this website. By using this website, you agree to be bound by the following terms and conditions and agree you have read all the terms. We may update these terms and conditions from time to time without notices. The revised terms will be in effect from the date of publication.

1. Registration

1.1 You should register with the company when using the service or making an order. By registration, you declare that (and the Company has the right to rely on the relevant statement) that you are aged 18 years or above and capable of forming a legally binding contract.

1.2 You must provide true, accurate, up-to-date, and complete information during registration, users should inform us immediately if there are any changes in the information. We reserve the right to suspend or terminate your registration if we have reasonable grounds to suspect that any information is false, inaccurate, not up to date, or incomplete.

2 Order books

2.1 When you make an order, you are purchasing the products from the Company at the specified price of the product. Once the order is submitted, you may not cancel the order, even if we have not accepted or rejected your order.

2.2 The Company will send an email to confirm your order once your order is accepted.

2.3 The inventory status of the product will be displayed online and updated regularly by the company. However, you must not rely on the online statement as an exact statement that the product you intend to purchase does have an inventory.

2.4 We reserve the right, in our sole discretion to reject or cancel orders for any reason, including but not limited to: (i) the products you ordered do not have sufficient stock; (ii)failing to arrange delivery for the area you specified, or (iii) The price indicated on one or more of the products you ordered is incorrect due to human or computer error.

2.5 If we cancel your order, we will notify you about the refund by email.

2. Classroom rental

3.1 Approved applications are not transferable to other individuals or groups unless there is any written agreement published by the company.

3.2 All orders will be sent to you for a successful or failed appointment by email. You must apply for and finish the full venue payment at least three working days before. Signed “Classroom Tenancy Terms and Code Agreement” must be shown to our staff on the day of appointment before using it.

3.3 All activities must be supervised by at least one adult. Classroom rules dictate that users cannot eat, drink, smuggle, or use for any illegal activity. Users must wear appropriate clothing.

3.4 We reserve the right to enter the event venue to ensure that users comply with the site rental conditions and codes. In the event of dangerous activities, misconduct, or nuisance to other persons, we reserve the right to terminate the use of the classroom immediately and the fees paid will not be refunded.

3.5 Please keep your personal belongings carefully. If there is any missing, the company will not be held responsible.

3.6 If the applicant group cancels the application at any time, all paid fees will not be refunded.

3.7 We reserve the right to cancel accepted applications for special circumstances or unforeseen reasons. (such as power outages, noise from other floor renovations, etc.) and the applicant group may apply for an extension.

3.8 If Hong Kong Observatory announces or predicts that the №8typhoon or black rainstorm warning will be issued, the rental will be canceled automatically. The ongoing activities will also be suspended immediately. You can apply for an extension and all the paid fees will not be refunded.

3.9 If Hong Kong Observatory announced Typhoon №3 signal or the RedRainstorm Warning, you must notify the Company within 2 hours of the effective time of the warning (applicants can contact by any method except for telephone calls) If the cancellation notice of the application group has not been received within the time limit, it will be deemed as scheduled, and all paid fees will not be refunded.

3.10 The company reserves the right to accept or reject any application and to revise the contents of this page at any time without prior notice. If we cancel your order, we will inform you by email.

4 Online registration for each language class

4.1 All courses are only allowed to be attended by you, you will not be allowed to attend or transfer any courses you are not applying for.

4.2 The fees you have paid will not be refunded except for the cancellation of the course by the company.

4.3 If the Observatory issues a Typhoon Siren (№8 or above) or Black Rainstorm Warning, the affected classes will be canceled and postponed and the tuition fees will not be refunded. If the typhoon and rainstorm warning is lifted 2 hours before the class, the course will be continued as usual.

4.4 The Company reserves the right to change the terms and conditions, tutor, class time, and the instructions for admission. In case of any dispute, the company reserves the right of final decision.

4.5 If you are unable to attend the class schedule, you will be treated as absent. However, classroom recording services are available. You must inform the school staff to rearrange these for your course. Recordings will be charged separately. Due to limited recording equipment, if multiple classes of students request recording at the same time, the recording will be arranged by the order in which they are asked first.

4.6 If the student’s registration of the course is less than 4, the company reserves the right to cancel or rearrange all courses.

4.7 The renewal of the course should be completed at the company within 7days before the end of the previous course (this website does not accept any online renewal). Otherwise, you are not allowed to enroll in the class you requested.

5 Price and payment

5.1 All product orders, classroom rentals, and course enrollment will be settled in Hong Kong dollars.

5.2 The company accepts Visa and MasterCard credit card payments. By making your order, you authorize the Company to receive the credit card you have specified in accordance with the amount of the product when accepting your order. The ownership of the product will not be transferred to you until the payment is successfully received.

5.3 The Company uses third-party payment services for online transactions. Upon your order, you agree and accept that restricted to its terms and conditions, your credit card details will be collected, processed, and retained by the Company. You agree and accept that you will be solely responsible for any loss in the conduct of your credit card transactions, and we shall not be liable for any damages in whole or in part under any circumstances.

5.4 The Company reserves the right to change the price and payment method for online shopping at any time without prior notice.

6 Delivery

6.1 Except on Saturdays, Sundays, public holidays and when TyphoonWarning Signal №8 or above or Black Rainstorm Warning is issued, the Company will only deliver goods from specific areas in Hong Kong from Monday to Friday. We do not currently ship to remote areas and outlying islands. We reserve the right to refuse delivery at our sole discretion. You will receive the ordered products from our outlets and we will not accept cancellations or refunds to you under any circumstances.

6.2 Unless otherwise specified, the company will deliver the order within 2–3 working days of receiving your order.

6.3 Any time and date for sending the product, or the time required for delivery, is an estimate only. You agree and accept that we will not accept cancellations or refunds to you under any circumstances.

6.4 Upon receiving the purchased product, you will become the owner of the product and will bear the risk of holding the product at your own risk and the company will not be liable for their loss or damage.

7 Return, replacement or refund

7.1 If you find any problems with the product (not including the human factors caused by you), you must notify the company immediately. You must submit your application within three working days after receiving the goods. Itis not acceptable to apply for overdue.

7.2 The return or replacement policy applies, including but not limited to: (i) the product has not been used and is in the original condition, together with all parts and accessories supplied with the product, including instructions, certificates, labels, marks, consumables, bags. And the box; (ii)the packaging of the product must be in the same state of delivery to you.

7.3 You agree and accept that whether the Company accepts product replacement is rely on the availability of the inventory; and the return or replacement of the product is at the sole discretion of the Company. Under no circumstances will we be liable for damages incurred by you for any reason.

7.4 The product images on this website are for reference only. The pictures may be different from the actual ones due to the quality of the pictures. Any relevant discrepancies will not be a reason to request a return and refund.

7.5 The company reserves the right to make the final decision for all returns, replacements, or refund requests.

8 Disclaimer and Limitation of liability

8.1 This website performs its obligations related to products and services in accordance with these terms and conditions. We would only provide reasonable service to related products. The Terms and Conditions do not contain any content, waive, or limit the death or personal injury caused by negligent, fraudulent, or other applicable law that cannot be waived or restricted by applicable law.

8.2 You are solely responsible for the risks of using the Service. The content, products, and services of this website are provided on an “as is” and “as available” basis. This website expressly disclaims any express or implied warranties, including but not limited to commercial suitability, fitness for a specific purpose, and rights, not infringing third parties.

8.3 This website does not guarantee the following: (i) this website will meet any of your requirements; (ii) this website is free from interference, timely delivery, security, or freedom from human or computer errors; (iii) use of this website, results obtained are correct or reliable.

8.4 You are solely responsible for the risks caused by any information downloaded or obtained through this website. You are solely responsible for any damage or loss of data in any computer system caused by downloading the information.

8.5 The advice and information you obtain from or through this website, whether written or oral, do not constitute any warranty as expressly provided by these terms and conditions.

8.6 You agree and accept that this website does not bear the loss caused by the following reasons, including but not limited to profits, goodwill, use, loss of data or other intangible losses, and any direct, indirect, incidental, special, derivative Sexual or punitive damages: (i) the use or unusable use of this website (ii) any products, materials, information or services purchased or obtained through this website, or received messages, or substitutes derived from the transaction purchase costs for products and services (iii) unauthorized access or alteration of your transmissions or materials (iv) Statements or actions of any third party on this website (v) This website (in these Terms and Conditions)Other matters that are expressly provided by other means.

9 Intellectual property protection

9.1 You agree and accept that the content displayed and provided on this website, including but not limited to: trademarks, logos, company names, texts, files, music, sound files, photos, videos, designs, or advertising content, is only available online protected by copyright, trademark, patent or other intellectual property laws.

9.2 Download of intellectual property rights is only allowed for private or non-commercial use.

9.3 You must keep the complete content and strictly prohibit any reproduction, reproduction, distribution, or manufacture of works derived from the downloaded content unless receiving authorization of this website.

10 Legislation

10.1 The above terms and conditions are subject to the laws of the HongKong Special Administrative Region. You agree to be governed under the exclusive jurisdiction of the Hong Kong courts.

10.2 The company reserves the right to terminate or change the above terms and conditions. In case of any dispute, our decision will be final and decisive.